Privacy Policy


"","","I","We" hereafter defined as "The Supplier"

"You","Your", "Yours", "The End User", "The Private Individual" hereafter defined as "The Customer(s)"

"This Website",The medium through which The Stock is made available for sale to The Customer hereafter defined as "The Website"

"Goods", "Items", sold by The Supplier, hereafter defined as "The Stock"

"Privacy Policy", "Terms & Conditions", "Terms of this Policy" hereafter defined as "The Policy"

The Policy

The Supplier is committed to safeguarding the privacy of The Customer(s) on The Website of The Supplier; The Policy sets out how The Supplier will treat The Customer(s) personal information.

The Website uses cookies. The Supplier will ask The Customer(s) to consent to The Supplier(s) use of cookies in accordance with the terms of The Policy when The Customer first visits The Website. By using The Website and agreeing to The Policy, The Customer(s) consents to The Supplier using cookies in accordance with The Policy.

What information do we collect?

The Supplier may collect, store and use the following kinds of personal information about The Customer(s):


    1. information about The Customer(s) computer and about The Customer(s) visits to, and use of, The Website including (but not limited to) The Customer(s), IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation of The Website.
    2. information relating to any transactions carried out between The Customer(s) and The Supplier on, or in relation to, The Website (including but not limited to) information relating to any purchase(s) The Customer(s) makes of The Stock from or in relation to The Website, the postal address, e-mail address and contact telephone number(s) supplied by The Customer(s) to The Supplier at time of purchase of The Stock, or at the time of any correspondence whether written or otherwise between The Customer(s) and The Supplier.
    3. information that The Customer(s) provides The Supplier for the purpose of registering for an account which will enable The Customer(s) to purchase The Stock, leave reviews of The Stock and to operate The Customer(s) account (including but not limited to) the postal address, e-mail address and contact telephone number(s) supplied by The Customer to The Supplier at time of registration.
    4. information that The Customer(s) provides to The Supplier for the purpose of subscribing to The Website services, email notifications and/or newsletters, including (but not limited to) The Customer(s), e-mail  address, preferences, likes and dislikes (whether written or otherwise)
    5. any other information (whether pertinent or otherwise) that The Customer(s) chooses to send to The Supplier, in relation to The Website, The Stock, The Policy, transactions between The Supplier and The Customer(s) in any form (including but not limited to) the purchase of The Stock from The Website.


    Before The Customer(s) discloses to The Supplier the personal information of any other person and or entity, The Customer(s) must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with The Policy


    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

    The Supplier may use both "session" cookies and "persistent" cookies on the website. [Session cookies will be deleted from The Customer(s) computer when The Customer(s) closes The Customer(s) browser.] [Persistent cookies will remain stored on The Customer(s) computer until deleted, or until they reach a specified expiry date.]

    The Supplier will use the session cookies to: keep track of The Customer(s) whilst The Customer(s) navigates The Website; keep track of items in The Customer(s) shopping basket; prevent fraud and increase website security; and monitor. We will use the persistent cookies to: enable our website to recognise The Customer(s) when The Customer(s) visit; keep track of The Customer(s) preferences in relation to The Customer(s) use of The Website and to help administer and thereby make improvements to The Website.

    The Supplier uses Google Analytics to analyse the use of The Website. Google Analytics generates statistical and other information about The Website use by means of cookies, which are stored on The Customer(s) computers. The information generated relating to The Website is used to create reports about the use of The Website. Google will store this information. Google's privacy policy is available at:

    The Supplier(s) affiliates/advertisers / payment services providers may also send The Customer(s) cookies (please see the privacy policy of the respective organisation or company for further details).

    The Supplier may publish Google AdSense interest-based advertisements on The Website. These are tailored by Google to reflect The Customer(s) interests. To determine The Customer(s) interests, Google will track The Customer(s) behaviour on The Website and on other websites across the web using the DART cookie. The Customer(s) can view, delete or add interest categories associated with The Customer(s) browser using Google's Ads Preference Manager, available at: The Customer(s) can opt out of the AdSense partner network cookie at: or by using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at: However, these opt-out mechanisms use cookies, and if The Customer(s) clear the cookies from The Customer(s) browser The Customer(s) opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, The Customer(s) should use the Google browser plug-in available at:]

    You can manage The Customer(s) preferences relating to the use of cookies on The Website by going to the "options" menu in The Customer(s) brower

    Most browsers allow The Customer(s) to reject all cookies, whilst some browsers allow The Customer(s) to reject just third party cookies. For example, in Internet Explorer (version 9) The Customer(s) can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites[, including The Website sited in [this] The Policy

    Using your personal information

    Personal information submitted to The Supplier via The Website will be used for the purposes specified in this privacy policy or in relevant parts of The Website.

    The Supplier may use The Customer(s) personal information to:

    1. administer The Website;]
    2. improve The Customer(s) browsing experience by personalising The Website;]
    3. enable The Customer(s) use of the services available on The Website;]
    4. send The Customer(s) The Stock purchased via The Website, and supply to The Customer(s) services purchased via The Website;]
    5. send receipts, statements and invoices to The Customer(s), and collect payments from The Customer(s);]
    6. send The Customer(s) general (non-marketing) commercial communications;]
    7. send The Customer(s) email notifications which The Customer(s) have specifically requested;]
    8. send The Customer(s) [The Supplier(s) newsletter and other] marketing communications relating to The Supplier(s) business [or the businesses of carefully-selected third parties] which The Supplier thinks may be of interest to The Customer(s), by post or, where The Customer(s) have specifically agreed to this, by email or similar technology - and The Customer(s) can inform us at any time if The Customer(s) no longer require marketing communications;]
    9. provide third parties with statistical information about The Customer(s) – but this information will not be used to identify any of The Customer(s) individually;]
    10. deal with enquiries and complaints made by or about The Customer(s) relating to The Website;]
    11. keep The Website secure and prevent fraud;]
    12. verify compliance with the Terms and Conditions governing the use of The Website [including monitoring private messages sent through The Supplier(s) website private messaging service];
    [Where The Customer(s) submit personal information for publication on The Website, The Supplier will publish and otherwise use that information in accordance with the licence The Customer(s) grant to The Supplier.]

    [The Customer(s) privacy settings can be used to limit the publication of The Customer(s) information on the website. The Customer(s) can adjust The Customer(s) privacy settings by following the instructions on The Customer(s) browsers help page.]

    [The Supplier will not, without The Customer(s) express consent, provide The Customer(s) personal information to any third parties for the purpose of direct marketing.]

    [All financial transactions on The Website are handled through The Supplier(s) payment services provider, [SecureTrading]. The Customer(s) can review the [SecureTrading] privacy policy at []. The Supplier will share information with [SecureTrading] only to the extent necessary for the purposes of processing payments The Customer(s) make via The Website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.]


    The Supplier may disclose The Customer(s) personal information to [any of The Supplier(s) employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in The Policy.

    [The Supplier may disclose The Customer(s) personal information to any member of The Supplier(s) group of companies - this means The Supplier(s) subsidiaries, The Supplier(s) ultimate holding company and all its subsidiaries; insofar as reasonably necessary for the purposes set out in The Policy.]

    In addition, The Supplier may disclose The Customer(s) personal information:

    1. to the extent that we are required to do so by law;
    2. in connection with any ongoing or prospective legal proceedings;
    3. in order to establish, exercise or defend The Supplier(s) legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    4. to the purchaser (or prospective purchaser) of any business or asset that The Supplier is (or are contemplating) selling; and]
    5. to any person who The Supplier reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in The Supplier(s) reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.]

    Except as provided in this, The Policy, The Supplier will not provide The Customer(s) information to third parties.

    Security of your personal information

    The Supplier will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of The Customer(s) personal information.

    The Supplier will store all the personal information The Customer(s) provide on secure servers.

    [All electronic transactions entered into via The Website will be protected by encryption technology.]

    The Customer(s) acknowledge that the transmission of information over the internet is inherently insecure, and The Supplier cannot guarantee the security of data sent over the internet.

    [The Customer(s) are responsible for keeping The Customer(s) password [and other login details] confidential. The Supplier will not ask The Supplier for your password (except when you log in to the website).]

    Policy amendments

    The Supplier may update this, The Policy from time to time by posting a new version on The Website. The Customer(s) should check this page occasionally to ensure The Customer(s) are happy with any changes.

    [The Supplier may also notify The Customer(s) of changes to The Policy by email.]

    Your rights

    The Customer(s) may instruct The Supplier to provide The Customer(s) with any personal information The Supplier holds about The Customer(s). Provision of such information will be subject to:

    1. the payment of a fee (currently fixed at GBP £10.00); and
    2. the supply of appropriate evidence of The Customer(s) identity [for this purpose, The Supplier will usually accept a photocopy of The Customer(s) passport certified by a solicitor or bank plus an original copy of a utility bill showing The Customer(s) current address - which must co-inside with the address registered on The Customer(s) account on The Website].
    3. The Supplier may withhold such personal information to the extent permitted by law.
    4. The Customer(s) may instruct The Supplier not to process The Customer(s) personal information for marketing purposes[, by sending an email to The Supplier]. In practice, The Customer(s) will usually either expressly agree in advance to The Supplier(s) use of The Customer(s) personal information for marketing purposes, or The Supplier will provide The Customer(s) with an opportunity to opt out of the use of The Customer(s) personal information for marketing purposes.

    Third party websites

    The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

    Updating information

    Please let The Supplier know if the personal information which The Supplier holds about The Customer(s) needs to be corrected or updated.


    If The Customer(s) have any questions about this, The Policy or The Supplier(s) treatment of The Customer(s) personal information, please write to The Supplier by email to or by post to:

    Space Station House
    Warstock Road
    Kings Heath
    B14 4ST
































































































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