Frequently Asked Questions
Here at lovechristianbooks.com, we greatly value the interaction with you, our valued customers! Because of this, we have compiled a list of the most frequently asked questions our customers ask us.
Unfortunately lovechristianbooks.com only trades online, we do not have a premises that is open to the public.
However, if you are in Birmingham UK, why not visit our friends at Mustard Seed Christian Bookshop (www.mustardseedchristianbookshop.co.uk) who carry a large variety of stock.Can I order Bibles with a personalised imprint on as a gift?
Unfortunately we do not currently offer this service, however please look out for further announcements in the future regarding this and other great features from lovechristianbooks.com
Some websites dispatch individual orders in multiple packages, do you do this?
No, your order will be dispatched to you in one package, unless the size of the order requires otherwise, in which case we will endeavor to package your order in the least amount of packages possible.
Did you know that most websites that do this, do not actually have the items you order in stock and have to order the items themselves (sometimes from mulitple suppliers) which can add to the delay in you receiving your order.
Here at lovechristianbooks.com, we believe that your order should arrive in a timely manner, and because of this (aside from the occasional discrepancy due to human error) what we say is "in stock" is actually "in stock"
What delivery method will you use to ship my order to me?
Most orders for delivery within the United Kingdom will be shipped by Royal Mail First Class Post, we may on occasion ship very small orders by Royal Mail Second Class Post and larger or more bulky items by carrier (usually Parcelforce)
Please be aware that the delivery method utilised is at the sole discretion of lovechristianbooks.com
Can I specify the date and time that I receive my order?
Unfortunately we are unable to offer this facility at present.
How much do I have to spend to get free postage within the United Kingdom?
We do not charge for delivery on any size of order to any address within the United Kingdom.
How much does postage cost outside the United Kingdom?
For our postage rates for orders with delivery addresses outside the United Kingdom, please click here!
I am really worried about online security, is this website transaction secure?
Absolutely, this website is transaction secure, we put a high value on the security of our customers data. All payments are taken using a secure payment gateway provided by Trust Payments (formally SecureTrading) who are one of the foremost payment service providers in the United Kingdom.
I have received my order, but an item is missing or damaged, what do I do?
Simply Contact Us we will either replace, or refund the item concerned.
I have a Christian Bookshop, can I buy from you?
Yes, certainly, we offer discount to bonafide bookshops, and church bookstalls please Contact Us with the details of the shop or bookstall and we will be happy to assist you in setting up an account.
Please note however that while we do offer competitive discounts off the Recommended Retail Price we are currently unable to offer trade terms as well. As a result all items need to be paid for at time of ordering.
I have a Christian Bookshop outside of the United Kingdom, can I buy from you?
Unfortunately we are currently unable to offer Trade Discount to Bookshops outside of the United Kingdom, however please look out for further announcements in the future regarding this and other great features from lovechristianbooks.com
I have a suggestion for improving your service/website, are you interested in my feedback?
Yes, we certainly are! We try to make your shopping experience as easy as possible for our valued customers and are always interested in any any customer feedback that we receive. Please feel free to Contact Us with any constructive criticism that that you have to offer.